Resources

Technology-Facilitated Abuse (TFA)

Family violence

May 29, 2025

This page contains resources and information on TFA, how to protect yourself against TFA, and where to go for help and support.

What is TFA?

Violence can include things that happen online or that use digital technology. Technology-facilitated abuse (TFA) is using technology to threaten, control, stalk or harass you.

What does it look like?

Some examples of TFA are:

  • Sending abusive messages or making threatening phone calls
  • Sharing, or threatening to share, intimate/private images or videos of you without your permission
  • Tracking where you are
  • Hiding cameras that film you
  • Checking your text messages, social media or internet activity without your permission
  • Stopping you from having a phone or contacting people.

What should you do if you experience TFA?

If you experience TFA, there is support available.

  • TFA is often a crime. Report what is happening to the police if it is safe for you to do so. Call triple zero (000) or visit your local police station
  • Collect their messages, texts and calls as evidence to show to the police.
  • Contact a family violence service such as GenWest or call Safe Steps.
  • Visit eSafety for more information on how to keep yourself safe, and tips on the best way to collect and store evidence safely.

Resources and support services

Support Services

GenWest: 1800 436 937

Safe Steps: 1800 015 188 (Open 24/7)

The Orange Door: Call or visit your closest service

1800 RESPECT: 1800 737 732

Call triple zero (000) if you are in immediate danger.

Reporting options

eSafety Commissioner

Victoria Police

GenWest Resources

Technology Safety Planning Information Sheet

My Safety Plan

Take Up Space Conversations: Image Based Abuse

Keeping yourself safe

eSafety: Tech-based domestic and family violence

eSafety Commissioner: Online Safety

eSafety Commissioner: Technology Tour

WESNET: Safety and privacy toolkit

WESNET: Technology Safety Australia

WESNET: 10 easy steps to maximise privacy

WESNET: Is there spyware on my phone?

WESNET: Securing your home WI-FI network

WESNET: Password Safety

Get Support

Apple support: Unwanted tracking

Telstra support: Domestic and family violence

Australia Post: Free mail redirection for people impacted by family violence

Learn more

How tech abuse affects women with disabilities

Contact us


Call us

1800 436 937

Email us

info@genwest.org.au

Visit us

317-319 Barkly Street

Footscray

Naarm/Melbourne VIC 3011

More info
Hand with GenWest local government areas